Customs and trade compliance handled by experts

We advise you on the rules your supply chain must follow. Then we prepare every paper, from licences to customs entries, so your goods clear first time.

Most customs trouble starts with two papers that disagree

“Customs will not release my container. It says the product needs BIS.”

What happens

Goods under a quality order cannot clear without the manufacturer's BIS licence. They can be sent back or destroyed.

What we do

We check your product's approvals against its HS code before it ships.

“Customs wants our EPR registration, and we do not have it to hand.”

What happens

The port now checks EPR for plastic packaging on almost every import. Without it, the goods wait.

What we do

We ask for your EPR, BIS and other registrations before the goods sail. Then we match them to the goods.

“Customs says we used the wrong HS code. Now there is a demand going back years.”

What happens

A wrong code means the wrong duty. Customs can ask for the difference with interest and a penalty.

What we do

We agree the code with you before the first shipment. Then we use the same code every time.

“Our IEC shows as deactivated, and nothing is moving.”

What happens

Your IEC must be updated every year. Miss the window and customs blocks your Bills of Entry and shipping bills.

What we do

We track your IEC and LUT renewals and remind you well before each one is due.

“Our export obligation is about to run out.”

What happens

Under Advance Authorisation or EPCG you must export enough in time. Miss it and you pay back the duty you saved, with interest.

What we do

We count each shipping bill against your licence. You see what is left and how long you have.

“We exported months ago and the IGST refund still has not come.”

What happens

The refund stops when the shipping bill and your GST return disagree. One wrong character is enough.

What we do

We prepare your shipping bill from the same invoice you report in GST, so the two match.

“Customs held the container and the shipping line wants demurrage from us.”

What happens

Free days at the port are few. The line charges you for every day after, even when customs caused the hold.

What we do

We get your Bill of Entry in before the ship arrives. Then we bring the container to our warehouse fast.

Consultancy, customs and licences with one team

Our customs team and the trade experts we work with keep every licence, entry and obligation in step.

  • Trade compliance consultancy

    • The right duty scheme for your business
    • HS code and duty review before you import
    • Approvals planned for a new product
    • A review of the imports and exports you run
  • Customs clearance

    • Bills of Entry and shipping bills
    • Food, plant and drug checks at the port
    • Certificates of origin for your exports
    • High sea sales cleared in your name
  • Registrations

    • IEC and its yearly update
    • AD code and ICEGATE at your ports
    • LUT for exports without IGST
    • AEO certification
  • Duty schemes

    • Advance Authorisation for duty-free inputs
    • EPCG for capital goods
    • Duty drawback and export incentives
    • Export obligations tracked per shipment
  • Pay duty later

    • Our own Free Trade Warehousing Zone
    • MOOWR licence for your plant
    • Duty paid lot by lot as goods go out
    • No interest while your goods wait
  • Product approvals

    • BIS certification where it applies
    • EPR registration for importers
    • Import monitoring registrations
    • Food and drug import licences
  • GST and warehouse papers

    • Our warehouse on your GST registration
    • E-way bills for every move
    • Transfers between your GST registrations
    • FSSAI and drug licensed warehouses
  • Licence management

    • Licences registered at the ports you use
    • Each shipment set against its licence
    • Renewals of IEC, LUT, RCMC and AEO
    • Licences closed once the obligation is met

Every trade document explained

What each paper is, and who issues it. We keep them all filed against your shipments.

  • Commercial invoice

    The seller's bill for the goods. Customs values them from it.

    From your supplier
  • Packing list

    What is in each package, with its weight and marks.

    From your supplier
  • Bill of lading or air waybill

    The carrier's receipt for the goods, and your right to collect them.

    Issued by the shipping line or airline
  • Certificate of origin

    Proof of where the goods were manufactured. It lets you pay the lower duty under a trade agreement.

    Issued in the exporting country
  • Insurance certificate

    Cover for the goods while they travel.

    From your insurer
  • Import General Manifest

    The ship's list of cargo, filed before it arrives.

    Filed by the shipping line
  • Arrival notice

    The line's notice that your cargo has landed, with the charges to pay.

    From the shipping line
  • Bill of Entry

    Your declaration to customs: what the goods are, what they are worth and the duty due.

    Filed at customs for you
  • Duty challan

    Proof that you paid the duty online.

    Paid on ICEGATE
  • Out of charge

    The customs order that releases your goods.

    Issued by customs
  • Delivery order

    The line's release, so the container can leave the terminal.

    Issued by the shipping line
  • Gate pass

    The terminal's pass that lets your container out once it is cleared.

    Issued by the port or terminal
  • High sea sale agreement

    Passes the goods to you while they are still at sea.

    Signed by the seller and you
  • Invoice and packing list

    What you sold, to whom, and how it is packed.

    Prepared by you
  • Self-sealing permission

    Lets you load and seal the container at your own factory.

    Granted by customs
  • VGM

    The weighed weight of your loaded container. The line needs it before loading.

    Declared by you to the line
  • Shipping bill

    Your declaration to customs for export. It also carries your refund and drawback claims.

    Filed at customs for you
  • Let export order

    The customs permission to load the goods.

    Issued by customs
  • Export General Manifest

    The carrier's list of what it took on board. Your IGST refund waits for it.

    Filed by the shipping line or airline
  • Bill of lading or air waybill

    The carrier's receipt. Your buyer needs it to collect the goods.

    Issued by the shipping line or airline
  • Certificate of origin

    Proof that the goods were manufactured in India, so your buyer pays the right duty.

    Issued on DGFT's platform or by a chamber of commerce
  • Phytosanitary or health certificate

    Needed for plants, food and animal products in many markets.

    Issued by plant quarantine or export inspection
  • Fumigation certificate

    Proof that wooden packing was treated.

    From an approved agency
  • e-BRC

    The record that your buyer paid. Refunds and export benefits need it.

    From your bank, through DGFT
  • IEC

    Your code for any import or export. You update it every year.

    Issued by DGFT
  • AD code

    Your bank's code, registered at the port, so export money comes back to you.

    From your bank, registered with customs
  • ICEGATE registration

    Your login for customs filings and duty payments.

    Set up on ICEGATE
  • GSTIN

    Your GST registration in each state where you hold stock.

    Issued by the GST department
  • LUT

    Lets you export without paying IGST. You file it every financial year.

    Filed on the GST portal
  • RCMC

    Membership of your export promotion council. Most scheme licences ask for it.

    Issued by your export promotion council
  • AEO certificate

    Trusted trader status, with faster clearance and fewer checks.

    Granted by customs
  • Digital signature

    Signs your filings on the DGFT and customs portals.

    Issued by a certifying authority
  • Customs broker authorisation

    Your written go-ahead, with your KYC, for the broker who files for you.

    Signed by you
  • Advance Authorisation

    Lets you import inputs duty free for goods you export.

    Issued by DGFT
  • EPCG authorisation

    Lets you import capital goods duty free, against an export obligation.

    Issued by DGFT
  • MOOWR permission

    Lets your plant work as a bonded warehouse, with the duty put off.

    Granted by customs
  • Warehousing bond

    Your promise to pay the duty on goods held in bond.

    Signed by you with customs
  • Bank guarantee

    The security some licences and bonds ask for.

    From your bank
  • EODC

    The letter that says your export obligation is met. It frees your bond and guarantee.

    Issued by DGFT
  • Drawback claim

    Gets back the duty on inputs used in your exports.

    Paid by customs
  • Import authorisation

    Needed where the import policy restricts an item.

    Issued by DGFT
  • Import monitoring registration

    Some steel, metal, chip and paper imports need it before they ship.

    Filed on the government portal
  • Tax invoice

    Your sale, or your transfer to another state.

    Prepared by you
  • Delivery challan

    Moves goods that are not a sale, such as stock sent to a job worker.

    Prepared by you
  • E-way bill

    Travels with the goods on the road above the value limit.

    Generated on the e-way bill portal
  • E-invoice

    Your invoice registered on the government portal, once your turnover passes the limit.

    Registered on the invoice portal
  • Consignment note

    The transporter's receipt for the load.

    From the transporter
  • Goods receipt

    Our count of what came into the warehouse.

    Prepared by us
  • Proof of delivery

    Signed by your buyer when the goods arrive.

    Signed by your buyer
  • BIS licence or registration

    The mark or registration many goods need before they are imported or sold.

    Issued by BIS
  • EPR registration

    Registers you as a producer of plastic packaging, e-waste, batteries or tyres.

    Issued by the Central Pollution Control Board
  • Legal Metrology registration

    Registers you as an importer or packer of packed goods.

    Issued by Legal Metrology
  • WPC approval

    Needed for goods with Wi-Fi, Bluetooth or another radio.

    Issued by the Department of Telecommunications
  • FSSAI licence

    Needed to import, store or sell food.

    Issued by FSSAI
  • CDSCO licence or registration

    Needed to import drugs, medical devices and cosmetics.

    Issued by CDSCO
  • BEE star label

    The energy label on listed appliances.

    Issued by BEE
  • Plant quarantine release

    Lets grains, pulses, seeds and wood packing into India once they pass inspection.

    Issued by plant quarantine
  • Test reports and data sheets

    Lab reports for the product, and the safety data sheet for each chemical.

    From the manufacturer or a lab

We look after your licences from application to closing

Applied with our trade experts

We prepare each application with our trade experts. It goes in with your digital signature.

  • IECApplied for on the DGFT portal
  • RCMCTaken from your export promotion council
  • Advance Authorisation and EPCGApplied for with your input and export plans
  • MOOWRLicence and permission sought from customs

Registered at your ports

The licence is registered at each port you will use it at, so customs can draw on it.

  • Advance Authorisation and EPCGRegistered at the port with their bond
  • Bank guaranteeLodged where the licence asks for one
  • MOOWRBond in place before your first import
  • Your IEC and AD codeChecked on ICEGATE before the first shipment

Used on every shipment

Every shipment is set against the right licence, so the balance stays right.

  • Advance AuthorisationEach import drawn on it, each export counted
  • EPCGExports counted against the obligation
  • MOOWRStock record kept as goods come in and go out
  • Duty drawbackClaimed on the shipping bill as each export goes

Reported and renewed on time

Returns and renewals go in before they fall due.

  • IECUpdated in its window every year
  • LUTFiled again every financial year
  • MOOWRA return filed every month
  • RCMC and AEORenewed before they lapse

Closed with your bond released

Once the obligation is met, the licence is closed and your security comes back.

  • Export proofShipping bills and bank realisation records gathered
  • Advance Authorisation and EPCGClosing letter (EODC) applied for
  • Bond and bank guaranteeReleased once customs has the closing letter
  • Your papersKept for any audit later

What the port asks for in your industry

Pick your industry to see what customs and the regulators check. We look at these papers before your goods ship.

What the port checks

Electronics and appliances

  1. BIS registration or ISI mark

    Most electronics need the manufacturer's BIS registration. Many appliances need the ISI mark under a quality order.

  2. E-waste, battery and plastic EPR

    You register as a producer. The port checks the registration.

  3. Radio approval (WPC)

    Anything with Wi-Fi or Bluetooth needs its approval filed with the Bill of Entry.

  4. BEE star label

    Fridges, ACs, ceiling fans, TVs and other listed appliances carry a star label before they are sold.

We check these before your goods ship
What the port checks

Electrical goods

  1. ISI mark

    Cables, wires, switches, breakers and fans need the manufacturer's ISI licence.

  2. BIS registration for lighting

    LED lamps, luminaires and drivers need the manufacturer's BIS registration.

  3. EPR

    Lamps and fans carry e-waste EPR. Cables and wires also carry EPR for their copper and aluminium.

  4. BEE star label

    Ceiling fans and LED lamps need a star label before they are sold.

We check these before your goods ship
What the port checks

Food and FMCG

  1. FSSAI import licence

    The importer needs a central FSSAI licence. Food clears only at ports with an FSSAI officer.

  2. FSSAI check at the port

    Officers check the label and the shelf life left. They may also test a sample.

  3. Plant or animal quarantine

    Grains, pulses, spices and nuts need a plant quarantine release. Dairy and meat need an animal quarantine permit.

  4. Plastic EPR and pack labels

    Packed food needs plastic EPR, and each pack carries the importer's details.

We check these before your goods ship
What the port checks

Pharmaceuticals

  1. CDSCO registration and import licence

    Your Indian agent registers the foreign site and each drug with CDSCO. Then you take an import licence.

  2. Listed ports only

    Drugs come in only through the ports that CDSCO lists.

  3. Drug check at the port

    The CDSCO port office checks the licence, the label and the test report.

  4. Wholesale drug licence

    The warehouse that stores the stock needs its own drug licence. Ours hold one, with a qualified person named on it.

We check these before your goods ship
What the port checks

Chemicals and polymers

  1. Quality orders by HS code

    Some chemicals still need the manufacturer's BIS licence. Many orders were withdrawn, so we check each code.

  2. Plastic EPR

    Importers of plastic raw material must show their EPR registration at the port.

  3. Anti-dumping duty

    Many chemicals carry an anti-dumping duty that depends on the country and the manufacturer. The certificate of origin decides what you pay.

  4. Safety data sheet

    We read each product's safety data sheet before it comes in.

We check these before your goods ship
What the port checks

Solar and wind

  1. BIS for modules, inverters and batteries

    Solar modules, inverters and storage batteries need the manufacturer's BIS registration.

  2. REEIMS registration

    You register solar and wind imports on the government's portal before they arrive.

  3. ALMM list

    Many projects may use only modules and cells on the approved list.

  4. Battery EPR

    Batteries, and equipment with a battery inside, need battery EPR.

We check these before your goods ship
What the port checks

Apparel and footwear

  1. Azo dye certificate

    Textile imports need a lab certificate that the dyes are not banned. Without it, customs tests a sample.

  2. ISI mark for footwear

    Most footwear needs the manufacturer's ISI licence.

  3. Labels on every pack

    Size, price, importer and country of origin go on each pack.

  4. Plastic EPR

    Goods packed in poly bags need plastic EPR.

We check these before your goods ship
What the port checks

Toys

  1. ISI mark

    Every toy needs the manufacturer's ISI licence under the toys quality order.

  2. EPR

    Electronic toys need e-waste and battery EPR. The packaging needs plastic EPR.

  3. Labels

    The importer's details and the price go on each pack.

  4. High duty

    Toys carry a high customs duty, so the HS code and the value must be right.

We check these before your goods ship
What the port checks

Cosmetics

  1. CDSCO registration

    You register every imported cosmetic with CDSCO before it ships.

  2. Shelf life

    The use-before date must leave enough time to sell in India.

  3. Importer on the label

    The label carries the importer's name and registration.

  4. Plastic EPR

    Tubes, bottles and jars need plastic EPR.

We check these before your goods ship
What the port checks

Auto parts

  1. ISI mark

    Tyres, wheels, rims and other parts under quality orders need the manufacturer's ISI licence.

  2. Type approval

    Safety parts such as lamps, glass and brake parts need approval from a testing agency.

  3. EPR

    Batteries, tyres and lubricants each carry their own EPR.

  4. Proof of origin

    To pay the lower duty under a trade agreement, you need the right certificate of origin.

We check these before your goods ship
What the port checks

Capital goods

  1. Used capital goods

    A chartered engineer's report on the machine's condition and value goes with it.

  2. EPCG or MOOWR

    EPCG waives the duty on a new machine. MOOWR puts it off.

  3. Parts under quality orders

    Motors, pumps or breakers inside may need their own BIS approval.

  4. Wooden crates

    Wooden crates and skids need a treatment mark, or quarantine holds them.

We check these before your goods ship
What the port checks

Medical devices

  1. CDSCO import licence

    Most devices need a CDSCO import licence, held through an Indian agent.

  2. Device check at the port

    The CDSCO port office checks the licence and the label.

  3. Licensed storage

    The warehouse needs a drug licence or a device registration to store them.

  4. Electronics inside

    Devices with electronics or a radio may also need BIS or WPC approval.

We check these before your goods ship

Which duty scheme fits your business

Answer three questions for a first answer. Our trade experts then check it against your numbers.

What does your business do?

Where do you sell?

What do you import?

Your first answer

MOOWR

What it does

Duty on your imported raw materials and parts waits until your goods are sold in India. There is no interest on it.

What you commit to

Your plant runs as a bonded warehouse. It keeps a stock record and files a return every month.

MOOWR

What it does

Duty on the capital goods you import waits while they work in your bonded plant. There is no interest on it.

What you commit to

Your plant runs as a bonded warehouse. It keeps a stock record and files a return every month.

MOOWR

What it does

Duty on your imported inputs and capital goods waits until your goods are sold in India. There is no interest on it.

What you commit to

Your plant runs as a bonded warehouse. It keeps a stock record and files a return every month.

Advance Authorisation

What it does

Raw materials and parts for your exports come in duty free. On inputs you paid duty on, you claim drawback.

What you commit to

The licence carries an export obligation. You export enough, in time, to close it.

EPCG

What it does

The capital goods you buy abroad come in duty free.

What you commit to

You export several times the duty you saved, within the period the licence sets.

Advance Authorisation and EPCG

What it does

Inputs for your exports come in duty free. So do the capital goods you buy abroad.

What you commit to

Each licence carries an export obligation. You export enough, in time, to close it.

MOOWR or Advance Authorisation

What it does

MOOWR puts off the duty on your inputs, with no export target. Advance Authorisation waives it on inputs for what you export.

What you commit to

The licence carries an export obligation. MOOWR asks for a stock record and a return every month. Many plants use both.

MOOWR or EPCG

What it does

MOOWR puts off the duty on your capital goods, with no export target. EPCG waives it if you export enough.

What you commit to

EPCG asks you to export several times the duty you saved. MOOWR asks for a stock record and a return every month.

MOOWR, or licences for your exports

What it does

MOOWR puts off the duty on inputs and capital goods, with no export target. Advance Authorisation and EPCG waive it on what you export.

What you commit to

The licences carry an export obligation. MOOWR asks for a stock record and a return every month. Many plants use both.

Pay duty at the port

What it does

Your stock sells fast, so no scheme is needed. You pay duty at clearance and take the IGST back as input credit.

What you commit to

Nothing beyond the usual import papers. We clear the goods and bring them to our warehouse.

Our FTWZ

What it does

Your stock waits in our zone with no duty and no interest until it enters India.

What you commit to

You pay duty only on what you clear into India, lot by lot.

Our FTWZ

What it does

Goods pass through our zone with no Indian duty. You send them abroad again without paying any.

What you commit to

If you already paid duty on goods you export again, you can claim most of it back as drawback.

Our FTWZ

What it does

Goods wait in our zone with no Indian duty and no interest, however long they stay.

What you commit to

The zone holds them until you ship them out or sell them on to another buyer.

Our FTWZ

What it does

Hold one stock in our zone. You pay duty only on what you clear into India, and the rest leaves with none.

What you commit to

Each lot for India clears on its own Bill of Entry.

Our FTWZ

What it does

One stock serves both, with no interest while it waits. You pay duty only on what enters India.

What you commit to

Goods you send abroad from the zone pay no Indian duty.

Delay your duty until your goods sell

Duty paid at the port locks up cash in stock that has not sold. Each of these routes lets you pay it later, as the goods go out.

Our FTWZIndiaAbroadDuty paidNo Indian duty

Our Free Trade Warehousing Zone

Your imported goods wait in our zone until you need them, with nothing paid yet.

Who it is for
Importers who hold stock for longer, sell it on to other buyers or send part of it abroad again.
How the duty works
You pay duty only on what you clear into India, lot by lot. Goods you send abroad pay none.
Your bonded plantIndiaAbroadDuty put offDuty paid on sale

MOOWR for your plant

Your plant works as a bonded warehouse. Imports come in with no duty paid yet.

Who it is for
Manufacturers who import a lot of raw materials, parts or capital goods.
How the duty works
You pay the duty on the imported inputs only when your finished goods are sold in India, with no interest. On exports, it is waived.

Customs clearance at every major port

We clear your cargo at the sea ports on both coasts, at inland container depots and at the big airports.

Mundra and Kandla: Gateway for factories in north and west India, rail-linked to Delhi NCR and Punjab. Mundra Pipavav: Rail-served container port for Saurashtra and north India. Pipavav Hazira: Serves the chemical, textile and engineering belt of south Gujarat. Hazira Nhava Sheva (JNPA): Container gateway for Maharashtra and central India. Nhava Sheva Mormugao: Bulk and mineral port for Goa and north Karnataka. Mormugao New Mangalore: Gateway for coastal Karnataka and parts of Kerala. Mangaluru Kochi: Container port for Kerala and the Coimbatore and Tirupur belt. Kochi Tuticorin: Serves manufacturers and exporters across south Tamil Nadu. Tuticorin Chennai, Ennore and Kattupalli: Gateways for the Chennai and Bengaluru auto and electronics clusters. Chennai Krishnapatnam: Serves Andhra Pradesh, Telangana and inland south India. Krishnapatnam Visakhapatnam: Gateway for steel, pharma and heavy industry in the Deccan. Vizag Paradip: Bulk port for the mining and steel belt of eastern India. Paradip Kolkata and Haldia: Gateway for eastern India, the Northeast, Nepal and Bhutan. Kolkata Delhi NCR: Tughlakabad, Dadri and Gurugram, rail-linked to the western ports. Delhi NCR Ludhiana: Punjab's inland customs point for engineering and textile exporters. Ludhiana Jaipur: Serves Rajasthan's manufacturers and exporters. Jaipur Ahmedabad: Clearance for Ahmedabad, Sanand and north Gujarat factories. Ahmedabad Nagpur: Inland customs point for Vidarbha and central India. Nagpur Pune: Serves the Pune, Chakan and Pimpri-Chinchwad industrial belt. Pune Hyderabad: Serves Telangana's pharma and engineering manufacturers. Hyderabad Bengaluru: Inland clearance for electronics, auto parts and garment makers. Bengaluru Delhi: Air cargo gateway for north India. Delhi Ahmedabad: Air cargo for Gujarat's pharma, chemical and textile makers. Ahmedabad Mumbai: Air cargo gateway for western India. Mumbai Hyderabad: Air cargo for Telangana's pharma and vaccine makers. Hyderabad Bengaluru: Air cargo for electronics, pharma and perishables across the south. Bengaluru Chennai: Air cargo for the Chennai auto, electronics and leather clusters. Chennai Kolkata: Air cargo gateway for eastern India and the Northeast. Kolkata

Your stock stays in order in every state

Stock in our warehouse counts as your place of business under GST. Here is how we keep it in order.

Our warehouse on your GST registration

Your GST registration must list our warehouse before your first truck arrives. We give you the details and papers for it.

An e-way bill with every move

Each load carries its invoice or delivery challan and its e-way bill.

Transfers between your registrations

Stock moving to another state goes on a tax invoice, as a transfer between your own registrations.

Your stock kept apart

We keep your stock and its records apart from other clients', as the law asks of a warehouse.

Licensed sites for food and medicines

Our food warehouses hold an FSSAI licence. Our sites for medicines hold a wholesale drug licence.

Papers filed against each shipment

Invoices, Bills of Entry, e-way bills and certificates sit with each shipment, ready for any check.

All your customs entries and papers on one screen

See our technology

Why brands choose us for end-to-end supply chain consultancy

  1. Lower cost on every shipment

    No port storage from late papers, and no duty paid before you need to. Each shipment costs you less.

  2. Cargo cleared first time

    We check the papers, licences and product rules before arrival. Your containers leave the port without holds or queries.

  3. Duty paid when you sell

    Our FTWZ and MOOWR keep your cash out of stock that has not sold.

  4. One team from port to buyer

    The team that clears your goods also stores and delivers them. Nothing falls between vendors.

  5. Papers that agree

    Your invoice, customs entry and stock record come from one team, so they match.

  6. Deadlines in view

    We track your licence balances, export obligations and renewals. You hear from us before a date falls due.

Brands That Trust Us

Frequently Asked Questions

Ask us yours

Customs clearance

How long does customs clearance take?
It depends on the port, the goods and the checks they need. Most delays come from papers that are late or do not match. We get your Bill of Entry in before the ship arrives and check the papers first, so your goods leave the port sooner.
What is the difference between a CHA and a freight forwarder?
A CHA, now called a customs broker, clears your goods through customs. A freight forwarder books the ship or the flight and moves the cargo. We handle both, so the booking and the clearance run as one job.
What documents do we need to import into India?
You need the commercial invoice, the packing list and the bill of lading or air waybill. Add a certificate of origin to pay a lower duty under a trade agreement. Some goods also need their approvals, such as BIS, EPR, FSSAI or a drug licence. We tell you what your product needs before it ships.
What documents do we need to export from India?
You need your IEC, with your AD code registered at the port, and the invoice and packing list. File a LUT to export without paying IGST. Your buyer may also want a certificate of origin. We prepare your shipping bill and the certificate of origin.
Is an IEC needed for every import?
Yes, for any business import or export. You must update it every year, or it stops working and customs blocks your shipments. We track the date for you.

Duty schemes and bonded storage

What is the difference between EPCG and Advance Authorisation?
Advance Authorisation lets you import inputs duty free for goods you export. EPCG lets you import capital goods duty free. In return, you export several times the duty you saved. Many exporters use both.
What happens if we miss an export obligation?
You pay back the duty you saved, with interest. Your bank guarantee stays blocked, and new licences get harder to obtain. We count each shipping bill against your licence, so you see the gap early.
What is MOOWR, and would it suit our plant?
MOOWR lets your plant work as a customs bonded warehouse. Imported inputs and capital goods come in with the duty put off, and no interest on it. You pay the duty on the imported content when finished goods are sold in India. It is waived on exports, and there is no export target. It suits plants that import a lot. See our manufacturing logistics page.
Do we need a bonded warehouse or an FTWZ?
Most importers need neither. They pay duty at the port and take the IGST back as input credit. If your stock may wait a long time, change hands or go abroad again, our FTWZ holds it with no duty and no interest until it enters India. You pay duty only on what you clear, lot by lot.
Do you do the DGFT work yourselves?
Our customs team works with experienced trade compliance consultants. Between them they handle Advance Authorisation, EPCG, MOOWR and the other schemes. You deal with one team.

Product approvals and GST

Does our import need BIS?
It depends on the product. Many electronics, appliances, cables, toys, footwear and solar goods need it. The manufacturer abroad holds the BIS licence or registration, and customs checks it at the port. We check your product's HS code against the list before it ships.
Do we need EPR registration to import?
Most importers do. The port checks EPR for plastic packaging on almost every import. Electronics, batteries and tyres have their own EPR too. The registration is yours, and we check it before your goods sail.
Does our GST registration need to list your warehouse?
Yes. Our warehouse counts as your place of business. Add it to your registration before your first truck arrives, because the change cannot be back-dated. Goods at an address that is not on your registration can be seized. We give you the papers you need.
Do you also store and deliver the goods?
Yes. After clearance your goods come to our warehouse. We deliver them to your plant, your buyers or the marketplaces. Our import distribution page shows each step.
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